Working as F & B Supervisor at the Polo Club for many years has given me a few valuable skills:
1) The ability to “juggle” about sixteen different tasks at once and accomplish them in a timely manner while anticipating the next fifty tasks I'll be juggling over the next hour. Kaya ko din itong gawin without pointing and laughing at coworkers who cannot do this, or iyong mga guests/members who assume na madali lang iyon at iniisip na they could do this better than me.
2) The ability to "dumb down" pretty much anything I say into something the most dim-witted person can understand without laughing at them or saying “NGEK!!!” in shock. Example:
Guest: "How big is your 12 inch pizza?"
Me: “12 inches po.”
Isa pa:
Guest: “Iced Lemon Tea for me please.”
Me: “Excellent choice madam.”
Guest: “Without ice please.”
Me: “iyon tubig po aalisin ko din?” (joke lang)
3) The ability to “calculate” 20% of any amount, na apparently sabi nila, is a skill that few people possess. (naks!)
4) The ability to “conceal” feelings of hate and revenge with an impression of friendliness, respect, and concern. Basta para sa akin trabaho lang yan. Alam ko naman na not everyone fully understand the horror of everyday server life. No one, other than servers, understands the trials and drama that come along with waiting tables.
5) The ability to discretely “correct and teach” the guest if they obviously don’t know what is that little fork on his left is used for. Imagine… labingdalawang klase ng cutlery sa harap mo! Talaga namang nakakalito!
6) The ability to “Petiks”. Be Unseen. Be Invisible, while working.
Ay! Ikaw din?
sarap nito...
Wednesday, March 11, 2009
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